So I ordered burger from jack and lerry before as well and I liked the food so I reorde...
GetHuman2227105's customer service issue with UberEATS from February 2019
Help with my UberEATS issue
First: share to improve GetHuman2227105's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2227105's next move: talk to UberEATS when they open.
UberEATS's call center is closed now. We will send GetHuman2227105 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman2227105 may need:
Name, Email address, and Phone number
The issue in GetHuman2227105's own words
So I ordered burger from jack and lerry before as well and I liked the food so I reordered today for me and my firends. The order arrives. I open it. We don't receive the wedges. We laugh it off and think we'll complaint after eating our food. Pretty hungry by now, we open our burger. * out of * burgers, the patty was burnt. I have the pictures and I can send them to you but I dont see an option. Not only thay, the burgers didnt have tomatoes and lettuces which they previously put. It was just a dry pieve of bread and burnt patty. That's it. So I want my refund. AND If they actually wanna sell food, please ask them to be more sincere or they can just get thier business off ubereats!!!! One order- grilled burger and soft drink(combo) was nice. But still tomato and lettuces were not there but it was still tasty.
GetHuman2227105 did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman2227105 fixed the problem
We are waiting for GetHuman2227105 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common UberEATS customer problems.