My name is Kevin Patrick, I have an account with Uber Eats. **After dealing with your t...
GetHuman2213670's customer service issue with UberEATS from February 2019
Help with my UberEATS issue
First: share to improve GetHuman2213670's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2213670's next move: talk to UberEATS when they open.
UberEATS's call center is closed now. We will send GetHuman2213670 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman2213670 may need:
Name, Email address, and Phone number
The issue in GetHuman2213670's own words
My name is Kevin Patrick, I have an account with Uber Eats. **After dealing with your terrible customer service all morning to get you to just recharge my card that I use, you have now over charged me by doubling my order. **'I specifically ordered one Buffalo Wrap for $*.** with the total coming out to be $**.**. I did not order two, but the receipt said I ordered two and I received two. I have read your reviews and this is not the first time you have over charged an order. This is what is going to happen: You are going to refund the **.** that I did not purchase. You are going to do the right thing because this is by far the worst customer service I have ever experienced in my life. **Do the right thing and refund my card IMMEDIATELY!
GetHuman2213670 did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman2213670 fixed the problem
We are waiting for GetHuman2213670 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common UberEATS customer problems.