I ordered dinner last night from R&J Southern Homecooking restaurant that was never del...
GetHuman1956454's customer service issue with UberEATS from January 2019
Help with my UberEATS issue
First: share to improve GetHuman1956454's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1956454's next move: talk to UberEATS when they open.
UberEATS's call center is closed now. We will send GetHuman1956454 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1956454 may need:
Name, Email address, and Phone number
The issue in GetHuman1956454's own words
I ordered dinner last night from R&J Southern Homecooking restaurant that was never delivered. It showed the driver Doria in range of my location, however i did not see her. She never came to my door as instructed. There was no contact made at all. It also shows that my food was delivered at *:**pm. In which it was not. My bill was $**.** I have never had an issue with my food being delivered. In fact i use this service all the time. I have stop utilizing other delivery services such as Grubhub because i love uber eats. This is something I would expect from them. Not only am i out of $** but i never got the chance to eat. Please advise on how this issue can be resolved as i am highly disappointed. I am not seeking anything from the restaurant as they did their part. My issue is with the driver and my food not being delivered. I need a refund due to this action from your employee. I would also like to know what happened to the food i ordered. I need answers and an immediate response please and thank you.
GetHuman1956454 did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman1956454 fixed the problem
We are waiting for GetHuman1956454 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common UberEATS customer problems.