Dear all,*I erroneously ordered from Gerard Mendis Chocolatier some food at *.** p.m on...

GetHuman-dashinik's customer service issue with UberEATS from December 2018

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The issue in GetHuman-dashinik's own words
Dear all,*I erroneously ordered from Gerard Mendis Chocolatier some food at *.** p.m on **.**.****. At same time i want to cancel it and I send email to uber EATS and called *.** pm to Gerard Mendis Chocolatier to cancel my order. The one who answered the phone accept my cancellation and agreed me to cancel the order.**I called several times to *** * ****** to this number to cancel my order over the phone , but any one didn't answered phone. At *.** some one answered and I told him reagarding my matter. He checked and tell me they are going to charged full amount from me. I am really disappointed about about your service. I not recommended any one to use your UBER EATS service any more. **I called same time and cancelled my order from Gerard Mendis Chocolatier , so how can you charge full amount from me. I am going to complain this to high authority.*Really disappointed about UBER EATS.**You can't debit my account because I didn't get any food items from you. If you going to debit my account I am going take necessary legal actions for this issue.**Please look forward this matter and give me good solution.**Thank you,*Dashinika Wickramasinghe************My order number DC**C

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Customer service issue
Reported by GetHuman-dashinik
Dec 25th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 39904 others
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GetHuman-dashinik started working on this issue
Dec 25th, 2018 2:09pm