The restuarant has been preparing my order for an hour and the wait time just keeps get...

GetHuman1693491's customer service issue with UberEATS from December 2018

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The issue in GetHuman1693491's own words
The restuarant has been preparing my order for an hour and the wait time just keeps getting pushed farther and father. I can't cancel without being charged over $** when it's not my fault that there are no drivers are available or the restaurant is unable to prepare my order. I want a full refund since I have waited long enough. Ubereats needs to ensure that they have drivers available before they allow people to place orders.
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UberEATS

Customer service issue
Reported by GetHuman1693491
Dec 5th, 2018 - 2 mons ago
I have an issue with UberEATS too
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Seen by 2 customers so far
Similar issue to 34554 others
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Timeline
GetHuman1693491 started working on this issue
Dec 5th, 2018 7:40am