I ordered a meal to Chicken Express and the UberEats driver canceled my order without m...

GetHuman1613257's customer service issue with UberEATS from November 2018

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The issue in GetHuman1613257's own words
I ordered a meal to Chicken Express and the UberEats driver canceled my order without my consent. I left specific orders to call my desk phone number when the driver arrived to notify me and they NEVER called. I was still charged the $**.** and did NOT receive my order. I was then told that I wasn't going to receive my refund because of "company policy" when I called UberEats. This is unacceptable. I want my money back.
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UberEATS

Customer service issue
Reported by GetHuman1613257
Nov 23rd, 2018 - 10 mons ago
I have an issue with UberEATS too
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GetHuman1613257 started working on this issue
Nov 23rd, 2018 10:19pm
GetHuman1613257 indicated the issue is not fixed yet.
Nov 23rd, 2018 10:20pm