I ordered from Subway on Nov *, **** before *:** PM. When I realized it would not arriv...

GetHuman1532121's customer service issue with UberEATS from November 2018

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The issue in GetHuman1532121's own words
I ordered from Subway on Nov *, **** before *:** PM. When I realized it would not arrive before I had to leave for work, the order was promptly canceled. I spoke to Vineta @ the subway (**********) & she confirmed the order was cancelled, Ticket D*EF*. Subsequently at *:** I received an email indicating the order was canceled but I was being charged for the order. Vineta @ Subway confirmed the order was canceled and NOT processed. Therefore, I should not incur a **.** charge. Per your policy, I canceled BEFORE the food was prepared, therefore I am entitled to a refund*Kindly refund my charges of $**.** since by confirmation of Subway, this order was canceled in their system & the sandwich was not made***Your order has been canceled*Here's your receipt for Subway (***** State Rd ***). *Total *$**.***** *Turkey Breast Sub (Footlong)**$*.*** **Italian Herbs & Cheese**$*.*** **Untoasted**$*.*** **Pickles**$*.*** **Light Mayonnaise**$*.*** **SunChips* Harvest Cheddar**$*.*** *** Chocolate Chip Cookies**$*.*** *Subtotal *$**.***Tax *$*.*** *Amount Charged * ***** *******Switch**$**.**

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Customer service issue
Reported by GetHuman1532121
Nov 9th, 2018 - 4 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 29093 others
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GetHuman1532121 started working on this issue
Nov 9th, 2018 8:51pm