I ordered from Subway on Nov *, **** before *:** PM. When I realized it would not arriv...
GetHuman1532121's customer service issue with UberEATS from November 2018
8 views | 29093 similar | 0 following
Help with my UberEATS issue
First: share to improve GetHuman1532121's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1532121's next move: talk to UberEATS when they open.
UberEATS's call center is closed now. We will send GetHuman1532121 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1532121 may need:
Name, Email address, and Phone number
The issue in GetHuman1532121's own words
I ordered from Subway on Nov *, **** before *:** PM. When I realized it would not arrive before I had to leave for work, the order was promptly canceled. I spoke to Vineta @ the subway (**********) & she confirmed the order was cancelled, Ticket D*EF*. Subsequently at *:** I received an email indicating the order was canceled but I was being charged for the order. Vineta @ Subway confirmed the order was canceled and NOT processed. Therefore, I should not incur a **.** charge. Per your policy, I canceled BEFORE the food was prepared, therefore I am entitled to a refund*Kindly refund my charges of $**.** since by confirmation of Subway, this order was canceled in their system & the sandwich was not made***Your order has been canceled*Here's your receipt for Subway (***** State Rd ***). *Total *$**.***** *Turkey Breast Sub (Footlong)**$*.*** **Italian Herbs & Cheese**$*.*** **Untoasted**$*.*** **Pickles**$*.*** **Light Mayonnaise**$*.*** **SunChips* Harvest Cheddar**$*.*** *** Chocolate Chip Cookies**$*.*** *Subtotal *$**.***Tax *$*.*** *Amount Charged * ***** *******Switch**$**.**
GetHuman1532121 did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman1532121 fixed the problem
We are waiting for GetHuman1532121 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common UberEATS customer problems.