My wife placed an order arrival time stated ** to ** minutes. After approximately waiti...
GetHuman-czakoala's customer service issue with UberEATS from November 2018
Help with my UberEATS issue
The issue in GetHuman-czakoala's own words
My wife placed an order arrival time stated ** to ** minutes. After approximately waiting ** minutes she calls mc Donald's who states the order was ready half an hour ago and no one has picked it up. She then calls uber support and Tyra tells her she can cancel her order be charged and not receive her order. She then speaks to Christopher who is Tyras supervisor who tells hers over an hour is within delivery time even though arrival time on app said ** to ** minutes. Poor customer service on the parts of Tyra and Christopher, the driver was polite and kind unlike ur customer service line staff!!! Extremely unacceptable!
GetHuman-czakoala did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman-czakoala fixed the problem
We are waiting for GetHuman-czakoala to fix the problem and share the solution with the rest of us customers.
Please help with my UberEATS issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.