My wife placed an order arrival time stated ** to ** minutes. After approximately waiti...

GetHuman-czakoala's customer service issue with UberEATS from November 2018

Help with my UberEATS issue
The issue in GetHuman-czakoala's own words
My wife placed an order arrival time stated ** to ** minutes. After approximately waiting ** minutes she calls mc Donald's who states the order was ready half an hour ago and no one has picked it up. She then calls uber support and Tyra tells her she can cancel her order be charged and not receive her order. She then speaks to Christopher who is Tyras supervisor who tells hers over an hour is within delivery time even though arrival time on app said ** to ** minutes. Poor customer service on the parts of Tyra and Christopher, the driver was polite and kind unlike ur customer service line staff!!! Extremely unacceptable!
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UberEATS

Customer service issue
Reported by GetHuman-czakoala
Nov 1st, 2018 - a mon ago
I have an issue with UberEATS too
Fixed
Seen by 3 customers so far
Similar issue to 27536 others
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GetHuman-czakoala started working on this issue
Nov 1st 6:37am
GetHuman-czakoala indicated the issue is not fixed yet.
Nov 2nd 4:07am