I had ordered my food at *:**. At *:** the delivery said on the way and the eta was...

GetHuman1367900's customer service issue with UberEATS from October 2018

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The issue in GetHuman1367900's own words
I had ordered my food at *:**. At *:** the delivery said on the way and the eta was *:**. I was watching the tracker and my delivery girl (Gloria) had made a stop for *-** min on the way and then went the complet opposite direction of my house. At first my food was delayed to *:** then *:**. My food did not arrive until ** on the dot. When i asked what took her so long she said, “i was Making other deliveries.” I responded With “Well it took you almost an hour so now my food will be cold.” Her response was “Well too bad.” And drove off quickly. I thought Uber eats was all about customer service, guess not.
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UberEATS

Customer service issue
Reported by GetHuman1367900
Oct 18th, 2018 - a mon ago
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GetHuman1367900 started working on this issue
Oct 18th 5:09am
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Oct 18th 5:13am