I ordered a delivery from Olive Garden. About ** minutes after I placed the order I was...
GetHuman1367308's customer service issue with UberEATS from October 2018
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The issue in GetHuman1367308's own words
I ordered a delivery from Olive Garden. About ** minutes after I placed the order I was contacted by the restaurant, they were out of something I ordered so we switched to a different dish. The order was getting late, which I didn't mind.. but I went to check it just now and the order has been cancelled without any notification to me at all. Now it's getting late and I have limited options, without an explanation to why the order was cancelled. This is pretty frustrating combination of timing and lack of notifications that will influence my decision to use ubereats in the future. I would appreciate if there is something you could do to make this right, such as a coupon. Thanks.
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