I was very in happy with my service today with Uber eats .First off that Uber driver t...

GetHuman-mahaliad's customer service issue with UberEATS from October 2018

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The issue in GetHuman-mahaliad's own words
I was very in happy with my service today with Uber eats .First off that Uber driver took originally another ** minutes to deliver my food so I waited about ** mins In total and the distance was not far from my school it’s like a ** sec drive and the delivery fee is to much . It was $*.** and the distance was literary ** to ** seconds away to receive service like this . Secondly when ordering my food in the app it didn’t give me the option to edit my food choices.When I noticed that wasn’t an option I tried to see if I can called Uber person who is handling my food but there was no way I can reach that person either so I called McDonald’s and they didn’t answer also.So after the Uber guy arrives very late I get the food one of my fries where half way down as if some one ate them or they gave me a small fry . I did not enjoy my service with you guys today . Door dash is better then this because hey have more options when ordering and handling food to reach someone when you need something else.Worst Experience with you guys .And this was y first time using the app . I had used youguys because for some reason door dash was delivering . But I did not enjoy my firs time experience . And another thing I was not about to tell where my driver was at the time and I was only able to contact him at the last minute when he had picked up the food .I just need my money back and I will not be using this app again ever . I will just stick with door dash like I been have .

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Customer service issue
Reported by GetHuman-mahaliad
Oct 14th, 2018 - 4 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 24203 others
0 customers following this


GetHuman-mahaliad started working on this issue
Oct 14th, 2018 3:40am

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