Recd an ubereats email with promo code for 'free delivery next time', since my last ord...

GetHuman-azannone's customer service issue with UberEATS from September 2018

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The issue in GetHuman-azannone's own words
Recd an ubereats email with promo code for 'free delivery next time', since my last order was incorrect.*Attempted to apply the code on next order, app stated not eligible.*Contacted customer service and was told i was not eligible for that code?*After repeated attempts to explain that i was sent an email * days prior with the code, was given the same response * times that i wasn't eligible.*So why would ubereats send me a code that was not eligible? Never recd an answer for that.
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UberEATS

Customer service issue
Reported by GetHuman-azannone
Sep 25th, 2018 - 4 mons ago
I have an issue with UberEATS too
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Seen by 3 customers so far
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GetHuman-azannone started working on this issue
Sep 25th, 2018 5:59pm