I placed my order with Uber Eats at **:** approx. Wanted it delivered **-**:**. I cal...

GetHuman1172325's customer service issue with UberEATS from September 2018

2 views
 | 
19775 similar
 | 
0 following
Help with my UberEATS issue
First: share to improve GetHuman1172325's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1172325's next move: talk to UberEATS when they open.
UberEATS's call center is closed now. We will send GetHuman1172325 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1172325 may need:
Name, Email address, and Phone number
The issue in GetHuman1172325's own words
I placed my order with Uber Eats at **:** approx. Wanted it delivered **-**:**. I called JC NY Pizza Dept at **:** because I could see on the status that it was still "confirming with the rest." The rep at the pizza place stated that the order has been ready since ** and that no driver had shown up yet. I already have to pay at least $*.** more on gluten free pizza crusts because of my celiac disease and they are only a small* when i order a pizza I expect it to be on time and hot. This was cold and I had a whole ** mins to eat it. I get an hour lunch. This driver even drove around the block and there were plenty of parking spaces by our office. Then she knocks on the door?! Clearly it's a law office we are open. I have never had an issue with a driver before on my orders. Always been on time. She didn't even apologize. I would like a refund for her incompetence.
GetHuman1172325 did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman1172325 fixed the problem
We are waiting for GetHuman1172325 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would UberEATS email you?
This email address isn't valid
Follow this issue
See how GetHuman1172325 fixes it.
This email address isn't valid

UberEATS

Customer service issue
Reported by GetHuman1172325
Sep 20th, 2018 - 6 mons ago
I have an issue with UberEATS too
Not resolved
Seen by 2 customers so far
Similar issue to 19775 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1172325 started working on this issue
Sep 20th, 2018 7:02pm