I ordered the oxtails meal from Jeans Takeout and paid $**. That’s a lot of money just...

GetHuman-dontella's customer service issue with UberEATS from September 2018

6 views | 18240 similar | 0 following
Help with my UberEATS issue
Did that get it fixed?
Waiting to see if GetHuman-dontella fixed the issue with our suggestion.
The issue in GetHuman-dontella's own words
I ordered the oxtails meal from Jeans Takeout and paid $**. That’s a lot of money just for one plate and they didn’t even give me what I asked for. The meal was supposed to come with cabbage, oxtails, beans & rice, and plantains. I didn’t receive my plantains, the rice was just plain rice, and the cabbage had peppers in it which I’m allergic too. The description didn’t point that out. I did not get what I paid for and I want a refund. I contacted ubereats through email twice before once right after I saw my food was wrong and the very next day. Today has made *, I’ve emailed ubereats and now I’m emailing you guys. Since I didn’t get a real email back only a support message I decided to call ubereats direct line, they say they can’t give me a refund because “it comes from a different department” but I ordered from UBEREATS. I want my refund and not * stupid support messages.
I want my refund from UBEREATS that’s how I want it resolved.
How GetHuman-dontella fixed the problem

We are waiting for GetHuman-dontella to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-dontella fixes it.
This email address isn't valid

UberEATS

Customer service issue
Reported by GetHuman-dontella
Sep 14th, 2018 - 3 years ago
Fixed
Seen by 6 customers so far
Similar issue to 18240 others
0 customers following this
Items needed
Name
Email address
Phone number

Timeline

GetHuman-dontella started working on this issue
Sep 14th, 2018 4:37pm
GetHuman-dontella indicated the issue is not fixed yet.
Sep 14th, 2018 4:37pm

The Free, Easy Way to Move Services

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians