I waited over an HOUR for my food that was supposed to be delivered in ** minutes to my...

GetHuman-bmueller's customer service issue with UberEATS from September 2018

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The issue in GetHuman-bmueller's own words
I waited over an HOUR for my food that was supposed to be delivered in ** minutes to my hotel room. I get a text from the driver saying there is no parking and to come down. I text back saying I am on my way. Maybe staying in a very large hotel and it takes a few minutes to get down stairs. I get downstairs in less than five minutes, see my driver parked across the street. He makes an attempt to cross the street to my side, gives up, then DRIVES OFF AND CANCELS THE ORDER. On top of that, you make it awful hard to contact you regarding issues. Great customer service. This is completely unacceptable.
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UberEATS

Customer service issue
Reported by GetHuman-bmueller
Sep 13th, 2018 - a yr ago
I have an issue with UberEATS too
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Seen by 5 customers so far
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GetHuman-bmueller started working on this issue
Sep 13th, 2018 12:49am