I ordered food via Uber Eats this evening from Fin’s Sushi in Boston. The order was pre...

GetHuman-janedubz's customer service issue with UberEATS from September 2018

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The issue in GetHuman-janedubz's own words
I ordered food via Uber Eats this evening from Fin’s Sushi in Boston. The order was prepared, picked up, and the delivery was on its way. I tracked the order through the app, and when I saw the delivery guy miss the turn onto my street, I immediately texted him with correct directions. I then called him to confirm the directions, and he said he would be at my door in two minutes. The next thing I know, the app tells me my order has been cancelled, even after speaking directly to the Uber driver. I would like a refund for this meal*service, since I received neither.
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Customer service issue
Reported by GetHuman-janedubz
Sep 4th, 2018 - 5 mons ago
I have an issue with UberEATS too
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Seen by 5 customers so far
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GetHuman-janedubz started working on this issue
Sep 4th, 2018 11:55pm