I ordered food yesterday and canceled before the restaurant accepted the order. I still...

GetHuman-nbchild's customer service issue with UberEATS from August 2018

Help with my UberEATS issue
The issue in GetHuman-nbchild's own words
I ordered food yesterday and canceled before the restaurant accepted the order. I still was charged the amount of $**.** . I then messaged UBER EATS support and they told me I would not be compensated for the loss of my money. I am very upset because there is no valid reason that I cannot have my money back being that the order was not nor was the driver on their way. I am a loyal customer and have spents a lot of money with you guys. If this is something that cannot get resolved I may need to use another reasonable company and direct my friends and family there as well. So if I could please get some help on this situation that would be much appreciated thank you so much.
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Customer service issue
Reported by GetHuman-nbchild
Aug 25th, 2018 - 3 mons ago
I have an issue with UberEATS too
Seen by 4 customers so far
Similar issue to 14596 others
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GetHuman-nbchild started working on this issue
Aug 25th 2:43pm
GetHuman-nbchild indicated the issue is not fixed yet.
Aug 25th 4:38pm