I made an order to **** S MacGregor Way, Houston, TX ***** at **:** PM today. It is...

GetHuman1021849's customer service issue with UberEATS from August 2018

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The issue in GetHuman1021849's own words
I made an order to **** S MacGregor Way, Houston, TX ***** at **:** PM today. It is **:** p.m. The app said it would be delivered within ** minutes, and I know the restaurant I ordered food from is not far from my location. The estimated arrival time is now **:** a.m. How is this possible? This is totally absurd and ridiculous. The uber driver called me and told me her phone was dying. Shouldn't her phone be charged if she's doing a delivery, otherwise she would get lost? That just doesn't make sense. She called again and said she got a charger and that it would take her about ** minutes to get back. Fifteen minutes. I'm very upset. She mentioned something about telling Uber to refund my money. I need this money now. I paid for my food. This is very absurd.
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Customer service issue
Reported by GetHuman1021849
Aug 22nd, 2018 - 5 mons ago
I have an issue with UberEATS too
Seen by 3 customers so far
Similar issue to 13929 others
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GetHuman1021849 started working on this issue
Aug 22nd, 2018 4:57am
GetHuman1021849 indicated the issue is not fixed yet.
Aug 22nd, 2018 2:40pm