I ordered Chinese food about an hour ago and my order still hasn’t been picked up not e...
GetHuman981698's customer service issue with UberEATS from August 2018
Help with my UberEATS issue
First: share to improve GetHuman981698's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman981698's next move: talk to UberEATS when they open.
UberEATS's call center is closed now. We will send GetHuman981698 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman981698 may need:
Name, Email address, and Phone number
The issue in GetHuman981698's own words
I ordered Chinese food about an hour ago and my order still hasn’t been picked up not even to mention delivered it’s still says “preparing order” and the eta keeps getting deayed and delayed and now it says eta **:** and the place closes at * so I’m basically waiting until they close so they can cancel my order and there is only so much open at this time. This has been an extremely frustrating experience and I order from Uber eats a lot and this is completely unacceptable.
GetHuman981698 did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman981698 fixed the problem
We are waiting for GetHuman981698 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common UberEATS customer problems.