This is the second time Uber EATS driver picked up my food, claimed they called but did...

GetHuman975589's customer service issue with UberEATS from August 2018

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This is the second time Uber EATS driver picked up my food, claimed they called but did not call and then left. **What is the point of ordering when your drivers just cancel the order. I'm appalled by the customer service. I make an order every week for my office and your driver don't call to say they are outside and then they just cancel the order. **Today my Order *EE**A was cancelled by Raymond in a Toyota Corolla *PKZ***. When i saw the message from Uber on the screen say that the driver tried to call me I immediately called the number provided through the app for him and it was sent to voicemail, I messaged him to please come back because I never got a call and his response was "no parking" I tried to tell him that i was waiting outside but before it would send he cancelled the order. This happened in a matter of * minutes from the time Uber said "he tried to call". **I don't understand why and since this is the second time its happened I'm very upset. I would use postmates but the bagel place is only on uber eats
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UberEATS

Customer service issue
Reported by GetHuman975589
Aug 10th, 2018 - 7 mons ago
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GetHuman975589 started working on this issue
Aug 10th, 2018 4:01pm
GetHuman975589 confirmed the issue is fixed. Hooray!
Aug 23rd, 2018 8:44pm