I've sent * issues on the ubereats app, but never got a response. I paid $** for an ord...

GetHuman-saadiq's customer service issue with UberEATS from August 2018

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The issue in GetHuman-saadiq's own words
I've sent * issues on the ubereats app, but never got a response. I paid $** for an order that no one made, and the total was only $**. I cancelled the order because I received a call from Krystals saying they can't make my order, and instructed me to cancel. But I see the app charged me $** and I want to get that resolved immediately. I've spent the entire day waiting for some type of response back, but I've yet to even see an email regarding this issue.
GetHuman-saadiq did not yet indicate what UberEATS should do to make this right.
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Customer service issue
Reported by GetHuman-saadiq
Aug 2nd, 2018 - 9 mons ago
I have an issue with UberEATS too
Seen by 8 customers so far
Similar issue to 9008 others
0 customers following this
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GetHuman-saadiq started working on this issue
Aug 2nd, 2018 11:34pm
GetHuman-saadiq indicated the issue is not fixed yet.
Aug 3rd, 2018 12:42am