Getting reimbersed for taking toll way to deliver Uber Eats.

GetHuman-vkay's customer service issue with UberEATS from June 2018

Help with my UberEATS issue
The issue in GetHuman-vkay's own words
I was told in the beginning that if I had to take a toll way all I had to do was email Uber eats customer service to get a refund. ... I called customer service and they told me all I had to do was to let them know and I would get my money back.
This is not so.*Uber Eats will only reimburse you toll on your way to the customer not picking up the order.*So not right. Since the GPS tells you the quickest way to the resturant is to take the Toll way.
It would have been nice to know this before starting the drive.
New to this.
I have an issue with UberEATS too
How GetHuman-vkay fixed the problem
I was told in the beginning that if I had to take a toll way all I had to do was email Uber eats customer service to get a refund.
Please help with my UberEATS issue
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How Do I Recover My Ubereats Account?How Do I Recover My Ubereats Account?What do I do if my UberEATS order is wrong?How do I get a refund on my Uber Eats order?
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UberEATS

Uber Eats Driver
Customer service issue
Reported by GetHuman-vkay
Jun 29th, 2018 - a yr ago
I have an issue with UberEATS too
Fixed
GetHuman-vkay shared how to fix
Seen by 19 customers so far
Similar issue to 4596 others
0 customers following this
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Timeline
GetHuman-vkay started working on this issue
Jun 29th, 2018 8:44am
GetHuman-vkay confirmed the issue is fixed. Hooray!
Jun 29th, 2018 7:55pm