I bought $*** gift card for Uber eats as a gift for my sisters birthday from Amazon. Long story short, she wasn’t able to redeem it as it said there was no money available. In talking to Amazon customer service they said that it is marked as redeemed. Horrible experience!

GetHuman819954's customer service issue with UberEATS from June 2018

Help with my UberEATS issue
I was trying to buy a gift card for my sister for Uber eats from Amazon and she wasn’t able to redeem it. ... I purchased a $*** Uber Eats e-gift card for my sister through Amazon on June * (order number ***-*******-*******) on our Prime account - *****@***.com. When my sister tried to redeem the gift card on June **, she was told that there was no money available. I tried disputing the transaction with Amazon directly yesterday, and was referred to you as you list it as already “redeemed”. They were unable to help me. At this point I’m out $*** and my sister doesn’t have her birthday money. Please respond and help me understand how you can help rectify the situation. Thanks.
This was supposed to be a birthday gift for my sister. She spent two hours on the phone trying to redeem at herself with Uber eats...only to get the runaround. Neither Amazon know where Uber eats are saying they can find out what happened to the $*** dollars.
I am new to Uber eats, but I am a long-time customer of both Uber and Amazon. For Uber eats, I expected my sister to order from a restaurant and not get the runaround when trying to make the payment.
I am new to Uber eats, but I am a long-time customer of both Uber and Amazon. For Uber eats, I expected my sister to order from a restaurant and not get the runaround when trying to make the payment.
Uber eats can make this right by either crediting back the $*** that I paid for the gift card, or make sure that my sister is able to redeem the money and use the service.
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UberEATS

Uber eats e-gift card
Customer service issue
Reported by GetHuman819954
Jun 25th, 2018 - 2 mons ago
I have an issue with UberEATS too
Fixed
Seen by 13 customers so far
Similar issue to 4269 others
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GetHuman819954 started working on this issue
Jun 25th 9:06pm
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Jun 25th 11:12pm
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Jun 25th 11:17pm
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Jun 25th 11:18pm
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Jun 26th 1:10am
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Jun 28th 10:12pm
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Jun 29th 3:43pm
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Jul 11th 10:43pm