I ordered some food on Thursday June **st and I did not receive one of the items. I req...

GetHuman818508's customer service issue with UberEATS from June 2018

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The issue in GetHuman818508's own words
I ordered some food on Thursday June **st and I did not receive one of the items. I requested a refund for the item via the app and my receipt was updated. However, I was still charged the full amount of the order and the charged has fully posted to my account.
GetHuman818508 did not yet indicate what UberEATS should do to make this right.
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UberEATS

Customer service issue
Reported by GetHuman818508
Jun 25th, 2018 - 6 mons ago
I have an issue with UberEATS too
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Seen by 3 customers so far
Similar issue to 4246 others
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Timeline
GetHuman818508 started working on this issue
Jun 25th 3:49pm