I ordered some food on Thursday June **st and I did not receive one of the items. I req...

GetHuman818508's customer service issue with UberEATS from June 2018

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The issue and preferred resolution, in GetHuman818508's own words:
I ordered some food on Thursday June **st and I did not receive one of the items. I requested a refund for the item via the app and my receipt was updated. However, I was still charged the full amount of the order and the charged has fully posted to my account.
I trust that UberEATS will make this right and come up with a resolution that is fair.
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UberEATS

Customer service issue
Reported by GetHuman818508
Jun 25th, 2018 - 2 mons ago
I have an issue with UberEATS too
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Seen by 3 customers so far
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Timeline
GetHuman818508 started working on this issue
Jun 25th 3:49pm