The cancellation order that I did earlier this morning, was an error! The customer had...

GetHuman-vandrio's customer service issue with UberEATS from June 2018

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The issue in GetHuman-vandrio's own words
The cancellation order that I did earlier this morning, was an error! The customer had received her order! The app on my phone, had frozen over not allowing me to navigate too her address. So, the restaurant called her, and I had too Google map her address in. She had received her food! You guys can call her and ask her. I had to cancel the order on my end bc the app was stuck! If you guys can please add the money on my account, I'd really appreciate it!
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UberEATS

Customer service issue
Reported by GetHuman-vandrio
Jun 25th, 2018 - 4 mons ago
I have an issue with UberEATS too
Fixed
Seen by 3 customers so far
Similar issue to 4237 others
0 customers following this
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GetHuman-vandrio started working on this issue
Jun 25th 12:31pm
GetHuman-vandrio indicated the issue is not fixed yet.
Jun 25th 1:32pm