My issue is that my food wasn't delivered. I cannot answer my phone as I work at an apa...

GetHuman780280's customer service issue with UberEATS from June 2018

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The issue in GetHuman780280's own words
My issue is that my food wasn't delivered. I cannot answer my phone as I work at an apartment complex in the leasing office. When I put in my order for food, I clearly put the property address everytime. There is nowhere to specify the leasing office, so when I cannot answer the phone, my order is just cancelled? WHY wouldn't the delivery driver THINK to go to the leasing office and maybe ask where the "potential resident" lives? I've had MANY drivers come in with food asking about an apartment number. I'M BEYOND UPSET that my order was cancelled. I WOULD LIKE MY ORDER FRESHLY MADE AND REDELIVERED AT NO CHARGE.
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UberEATS

Customer service issue
Reported by GetHuman780280
Jun 13th, 2018 - 9 mons ago
I have an issue with UberEATS too
Fixed
Seen by 6 customers so far
Similar issue to 3212 others
0 customers following this
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Timeline
GetHuman780280 started working on this issue
Jun 13th, 2018 2:32pm
GetHuman780280 indicated the issue is not fixed yet.
Jun 13th, 2018 5:58pm
GetHuman780280 indicated the issue is not fixed yet.
Jun 14th, 2018 4:21pm
GetHuman780280 indicated the issue is not fixed yet.
Jun 14th, 2018 10:37pm