GetHuman-druinrik's customer service issue with UberEATS from June 2018
Help with my UberEATS issue
The issue in GetHuman-druinrik's own words
I just wanted to Eat. I was so hungry. ... I love u u ubereats and always thought they were great until now. I ordered food at night and it was my first meal of the day. I wrote in the notes that it was my first meal of the days so I’m hungry. Mary Lou who was my delivery person - the delivery time kept changing. Then it said she was on a bicycle. She was way late. Then the app said the food was delivered even though I was outside waiting!! I tried calling her. No answer. Finally she answers me and doesn’t know any English! She’s lost and takes another ** minutes to find my house even she she’s around the block. I got extremely bitten up by mosquitos while I was waiting for her outside. She finallyyyyy finds me and my milkshake is watery and just liquid. My sushi is soggy. All because of that longgg wait time. I expect a refund.
This was especially frustratingly because the milkshake wasn’t a milkshake anymore by the time it arrived. Also that it’s mosiqute season so I am now covereddddd in bites since I had to wait outside and try to help my rider find me for half an hour without her knowing English. I was looking for a bike because it said she was on a bike and then she pulls up in a car?!
They could make his right by a refund.
I was a good customer and waited outside * minutes before the order arrives.
I tried calling the delivery person but she didn’t know english
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