I ordered last night ******** at about **:** pm from Friendly's on Franklin Avenue in F...

GetHuman759856's customer service issue with UberEATS from June 2018

623 similar
0 following
Help with my UberEATS issue
First: share to improve GetHuman759856's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman759856's next move: call UberEATS.
The best way to get your problem resolved is to tap the button below to start calling UberEATS. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman759856's own words
I ordered last night ******** at about **:** pm from Friendly's on Franklin Avenue in Franklin Square through your UberEats app. Your app lists that this location is open until **:** pm. I placed my order and after ten minutes no one at the restaurant had confirmed my order. I called the restaurant to ask why it had not been confirmed and they proceeded to tell me that they close at **:** pm not **:** pm and that your app had the incorrect information. After going back and forth with them and experiencing terrible customer service, including being hung up on, I canceled my order with Friendly's on your UberEats app. I believe that you should make sure that the hours are correct for every restaurant and communicate with these businesses so things like this do not happen. I am very disappointed and am just considering deleting my UberEats app altogether seeing how it just brought me frustration. Thank you for your time.
GetHuman759856 did not yet indicate what UberEATS should do to make this right.
I have an issue with UberEATS too
How GetHuman759856 fixed the problem
We are waiting for GetHuman759856 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman759856 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman759856
Jun 7th, 2018 - a yr ago
I have an issue with UberEATS too
Not resolved
Seen by 2 customers so far
Similar issue to 623 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email address
Phone number
GetHuman759856 started working on this issue
Jun 7th, 2018 3:34pm