I ordered last night ******** at about **:** pm from Friendly's on Franklin Avenue in F...

GetHuman759856's customer service issue with UberEATS from June 2018

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The issue in GetHuman759856's own words
I ordered last night ******** at about **:** pm from Friendly's on Franklin Avenue in Franklin Square through your UberEats app. Your app lists that this location is open until **:** pm. I placed my order and after ten minutes no one at the restaurant had confirmed my order. I called the restaurant to ask why it had not been confirmed and they proceeded to tell me that they close at **:** pm not **:** pm and that your app had the incorrect information. After going back and forth with them and experiencing terrible customer service, including being hung up on, I canceled my order with Friendly's on your UberEats app. I believe that you should make sure that the hours are correct for every restaurant and communicate with these businesses so things like this do not happen. I am very disappointed and am just considering deleting my UberEats app altogether seeing how it just brought me frustration. Thank you for your time.
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UberEATS

Customer service issue
Reported by GetHuman759856
Jun 7th, 2018 - a yr ago
I have an issue with UberEATS too
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Seen by 2 customers so far
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GetHuman759856 started working on this issue
Jun 7th, 2018 3:34pm