I placed an order for sushi twister at *:** and it said **-** minutes for delivery, awe...

GetHuman758674's customer service issue with UberEATS from June 2018

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The issue in GetHuman758674's own words
I placed an order for sushi twister at *:** and it said **-** minutes for delivery, awesome. What is not awesome is that it is now *:** and the order is still on prepped with the delivery time continually climbing. I reached out to your customer service number who stated that they would call, they then can back and said driver is coming and food is done and I would be charged to cancel. I dont want to be charged but accept the late delivery. This was ** minutes ago and it's still on prepping food and getting later. This is terrible customer service and I use you all the time. I am pretty upset by this because I felt lied to more than anything. My account is under *****@***.com or *****@***.com for sushi twister.
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UberEATS

Customer service issue
Reported by GetHuman758674
Jun 7th, 2018 - a yr ago
I have an issue with UberEATS too
Fixed
Seen by 5 customers so far
Similar issue to 454 others
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GetHuman758674 started working on this issue
Jun 7th, 2018 3:11am
GetHuman758674 indicated the issue is not fixed yet.
Jun 19th, 2018 5:29pm
GetHuman758674 indicated the issue is not fixed yet.
Jun 19th, 2018 5:30pm
GetHuman758674 indicated the issue is not fixed yet.
Jun 19th, 2018 5:31pm