Today I ordered food using UberEats. Order number **EDFA. *My order was late and when i...

GetHuman750844's customer service issue with UberEATS from June 2018

49 views | 143 similar | 0 following
Help with my UberEATS issue
Did that get it fixed?
Waiting to see if GetHuman750844 fixed the issue with our suggestion.
The issue in GetHuman750844's own words
Today I ordered food using UberEats. Order number **EDFA. *My order was late and when it arrived at *:** pm the brown bag was ripped and the tray was opened. He mentioned he delivered it to the wrong house and they opened OUR food. **At this point I have spent an hour and half on the phone with customer support trying to explain why we are refusing to eat our ordered food. With the world we live in today it is a HUGE safety concern having strangers open our food for us and our family to eat. **The first time I called I got hung up on after ** mins. My *nd call I’ve been put on hold for almost and hour before it hung up on me. My third call I was told to send an email of my complaint. I sent an email and it told it said my email was not received. **Here is what that emailed said: *Ok I’ve been on * different phone calls now trying to solve this issue and over an hour and half later of being on hold and getting hung up on and nothing has been done to make this situation right. **Horribly disgusted with your how you guys treat your customers and how you handle food safety concerns of your PAYING customers! **My husband and I will be posting on every social media acct about our experience! Lost us as customers and hopefully we can save someone else from getting robbed money, mistreated, having wasted over an hour and half of their time being on hold, and the kicker- being told it’s ok to eat food with safety concerns! **You’re customers deserve better! ***At this point my money back would be one way to resolve this horrible experience. And also acknowledgement of how horrible we have been treated as customers!

GetHuman750844 did not yet indicate what UberEATS should do to make this right.

How GetHuman750844 fixed the problem

We are waiting for GetHuman750844 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman750844 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman750844
Jun 5th, 2018 - 3 years ago
Seen by 49 customers so far
Similar issue to 143 others
0 customers following this
Items needed
Email address
Phone number


GetHuman750844 started working on this issue
Jun 5th, 2018 1:11am
GetHuman750844 indicated the issue is not fixed yet.
Jun 5th, 2018 1:12am
GetHuman750844 indicated the issue is not fixed yet.
Jun 5th, 2018 2:34am
GetHuman750844 indicated the issue is not fixed yet.
Jun 6th, 2018 2:37am

Moving? We Make It Easy.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies