So I ordered an uber eats and accidentally the app has the wrong address I didn’t notic...

GetHuman-jannii_i's customer service issue with UberEATS from May 2018

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The issue in GetHuman-jannii_i's own words
So I ordered an uber eats and accidentally the app has the wrong address I didn’t notice until I place the order as soon I saw the address I try to cancel but it didn’t let me so I wait until the driver went to pick it up to call him and explain him, once he pick up the food I sent him a message telling him that he has the wrong address and I asked him if he could bring the food to the adddress I actually was. (I was like * mint away from the place he went wrong) he didn’t want to bring my food that was already paid because he said that it will cost more money BUT in your app it clearly says that when someone have a wrong address can contact the driver so tye driver can bring the food to the new address. I’m so disappointed with uber eats I think that guy should be canceled because his wack *** customer service, his name is Juan on a Hyundai Sonata.
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Customer service issue
Reported by GetHuman-jannii_i
May 26th, 2018 - 8 mons ago
I have an issue with UberEATS too
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GetHuman-jannii_i started working on this issue
May 26th, 2018 4:01am