FYI, I ordered a food delivery and the driver called me to confirm address. After I exp...

GetHuman-ihdezber's customer service issue with UberEATS from May 2018

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The issue in GetHuman-ihdezber's own words
FYI, I ordered a food delivery and the driver called me to confirm address. After I explained it to her, she arrives and our security guard called us to say that they had a delivery from Uber in the receiving area. I gave them permission to bring the food to the unit. She never showed up. I got a message from Uber saying that she called and I didn’t answer. I’m not paying for food I did not get. She never knocked or rang the doorbell. I was in my unit waiting for her. You need to train your drivers to talk and ask how to operate an elevator. They should call the customer and tell them they’re lost or got stuck in the elevator. Hope she had a good meal.
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Customer service issue
Reported by GetHuman-ihdezber
May 26th, 2018 - 8 mons ago
I have an issue with UberEATS too
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GetHuman-ihdezber started working on this issue
May 26th, 2018 1:09am