I used UberEats for the FIRST time. I will never use it again. I ordered food. The t...

GetHuman718489's customer service issue with UberEATS from May 2018

35 views | 73 similar | 1 following
Help with my UberEATS issue
First: share to improve GetHuman718489's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman718489's next move: talk to UberEATS when they open.
UberEATS's call center is closed now. We will send GetHuman718489 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman718489 may need:
Name, Email address, and Phone number
The issue in GetHuman718489's own words
I used UberEats for the FIRST time. I will never use it again. I ordered food. The tracking said it was on it's way. I waited outside. The lady called and said I wasn't there. I tried to tell her that she was at the wrong address. She hung up on me, wouldn't answer any calls. Customer service couldn't reach her. It is now an ** minutes later and I have no food and even if she delivers it now, it will be cold! Now they say they can't give a refund until she closes the order which she won't do! I have never received such horrible service! I am beyond angry. I bought lunch for an employee and now they have no lunch now. What I get for trying a new food delivery company. I want a REFUND so I can order food and pick it up myself!

GetHuman718489 did not yet indicate what UberEATS should do to make this right.

How GetHuman718489 fixed the problem

We are waiting for GetHuman718489 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common UberEATS customer problems.
How Do I Recover My Ubereats Account?How Do I Dispute a Charge with Ubereats?What Do I Do If I'm Having Trouble with My Ubereats App?How Do I Recover My Ubereats Account?How Do I Recover My Ubereats Account?
Do you have a customer issue as well?
We can help you get UberEATS's attention and get better help faster. Tap below to get started.
Having UberEATS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman718489 fixes it.
This email address isn't valid

UberEATS

Customer service issue
Reported by GetHuman718489
May 25th, 2018 - 2 years ago
Not resolved
Seen by 35 customers so far
Similar issue to 73 others
1 customer following this

Timeline

GetHuman718489 started working on this issue
May 25th, 2018 6:05pm

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies