I used UberEats for the FIRST time. I will never use it again. I ordered food. The t...

GetHuman718489's customer service issue with UberEATS from May 2018

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The issue in GetHuman718489's own words
I used UberEats for the FIRST time. I will never use it again. I ordered food. The tracking said it was on it's way. I waited outside. The lady called and said I wasn't there. I tried to tell her that she was at the wrong address. She hung up on me, wouldn't answer any calls. Customer service couldn't reach her. It is now an ** minutes later and I have no food and even if she delivers it now, it will be cold! Now they say they can't give a refund until she closes the order which she won't do! I have never received such horrible service! I am beyond angry. I bought lunch for an employee and now they have no lunch now. What I get for trying a new food delivery company. I want a REFUND so I can order food and pick it up myself!
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UberEATS

Customer service issue
Reported by GetHuman718489
May 25th, 2018 - 6 mons ago
I have an issue with UberEATS too
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Seen by 17 customers so far
Similar issue to 73 others
1 customer following this
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Timeline
GetHuman718489 started working on this issue
May 25th 6:05pm