Just about every time I order a drink it is forgotten. Unless the restaurant puts the d...

GetHuman-rosiethe's customer service issue with UberEATS from May 2018

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The issue in GetHuman-rosiethe's own words
Just about every time I order a drink it is forgotten. Unless the restaurant puts the drink IN THE BAG without spilling somehow, I’ve had to get the item refunded. I don’t really care if the restaurant is the one who forgot it. It should be up to the drivers to check. Am I wrong here? I think I’ve had to get a refund on about * drinks recently. Most recent was an order from Blu Ginger Thai in Irving TX. I’m at the point where I have stopped tipping drivers who don’t bring the drink. It’s just happened so often I don’t know what else to do.
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UberEATS

Customer service issue
Reported by GetHuman-rosiethe
May 25th, 2018 - 6 mons ago
I have an issue with UberEATS too
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GetHuman-rosiethe started working on this issue
May 25th 12:21am