Called customer service to correct address. Dumbest person with difficult to understand accent. Told me to call back in a few hours because they were "only taking general inquires at this time".

GetHuman-tayrene's customer service issue with UberEATS from May 2018

Help with my UberEATS issue
The issue in GetHuman-tayrene's own words
Update incorrect address ... In order address delivery. I told driver by she mentioned to also alert customer service.
Time is of the essence and stupidity (or poor training) isn't going to cut it.
Make customer service better by not hiring poor English speaking people who repeat the same lines, addressing the issue at hand, taking care of the driver and the customer.
The Uber Eats driver instructed me to contact customer service to properly update my address, and that was a waste of time and exposes the faults of Uber Eats.
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UberEATS

Food servce
Customer service issue
Reported by GetHuman-tayrene
May 25th, 2018 - 6 mons ago
I have an issue with UberEATS too
Fixed
Seen by 4 customers so far
Similar issue to 602 others
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GetHuman-tayrene started working on this issue
May 25th 12:23am
GetHuman-tayrene indicated the issue is not fixed yet.
May 25th 2:23am
GetHuman-tayrene indicated the issue is not fixed yet.
May 25th 2:28am