Hello, I would have responded sooner but I've been ill and in the hospital, I have used...
GetHuman701688's customer service issue with UberEATS from May 2018
Help with my UberEATS issue
The issue in GetHuman701688's own words
Hello, I would have responded sooner but I've been ill and in the hospital, I have used UberEats numerous times with little issue, in particular a favorite sandwich shop I order from is Mr. Submarine in Oak Forest IL. never HAD any problem with my food, orders, or delivery. I am putting All the blame on the driver because he was very slow, ( he even said "I apologize for that Ma'am" before I said a word). When I opened the very crumpled bag, the sandwich was not wrapped up tight as usual, and looked disheveled and tampered with, I was afraid to eat it so I threw it ALL away including the drink, so I basically threw away over $**.** I tried calling the sandwich shop to complain but they had already closed. So I called the next day and spoke to the manager and explained what happened, he REMEMBERED my order to the T and complained that that driver sat in the parking lot for a long time after getting my order and has done this before, also he assured me that he double wrapped the sandwich as usual, when I got it the outer wrapping was very loose and the inner foil wrapping was torn in half and loose too, would YOU eat that?* *Please respond ASAP, I like using UberEats but hope to never get this driver again!
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