I just placed an order for a restaurant that is only * miles from my home. Immediately...
GetHuman-moonandb's customer service issue with UberEATS from May 2018
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The issue in GetHuman-moonandb's own words
I just placed an order for a restaurant that is only * miles from my home. Immediately before placing the order, the booking fee was quoted at $*. I proceeded to place the order without realizing this $* had suddenly skyrocketed to $**!- almost the cost of my actual food! As this is completed absurd, I tried to immediately cancel but was told it was already too late. What’s the point of a cancel option if I can’t even use it immediately after ordering? I would like the $** That I was not quoted refunded to me or I will certainly not be using this app in future
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