I was quoted a specific delivery time and my order is over an hour late! I should recei...

GetHuman-lkswan's complaint issue with UberEATS from April 2018

Help with my UberEATS issue
I was quoted a specific delivery time and my order is over an hour late! I should receive a discount because at this point, I'm not sure my food will even arrive hot and fresh. If it was prepared when they quoted me the initial time, my food has potentially been sitting.
I trust that UberEATS will make this right and come up with a resolution that is fair.
Help with my UberEATS issue
How GetHuman-lkswan fixed the problem:
I called the Customer Service center and was refunded the money I had paid for food after their Thief of a driver stole my food, then lied about contacting me, was ** minutes late, and never followed ANY of the protocols set in place. I am still dissatisfied that her actions seem to be condoned by UberEats and as long as she's still contracted with them, they'll continue to lose money because if she was comfortable enough to do it once, she'll do it again! I am no longer a patron of UberEats!
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UberEATS

complaint issue
Reported by GetHuman-lkswan
Apr 28th, 2018 - 3 mons ago
I have an issue with UberEATS too
Fixed
GetHuman-lkswan shared how to fix
Seen by 2 customers so far
Similar issue to 6634 others
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GetHuman-lkswan started working on this issue
Apr 28th 6:34pm
GetHuman-lkswan confirmed the issue is fixed. Hooray!
Apr 29th 9:24pm