Issue with Uber Driver App**Hello Support,**I had my first Uber-Driver ride this aftern...
GetHuman1322947's customer service issue with Uber from October 2018
Help with my Uber issue
GetHuman1322947's next move: go to the Uber help center.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1322947 will want to follow the link below to head to their help center. We will check on GetHuman1322947 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1322947 may need:
Email address, Phone number, and Full name
Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman1322947's own words
Issue with Uber Driver App**Hello Support,**I had my first Uber-Driver ride this afternoon, with the following details:****I picked Jonathan this afternoon (*****) from **W*** Manor Ln., Villa Park, IL (Home)**and dropped him at **** Ardmore Ave, Villa Park, IL ***** (Willowbrook High School) - at about *:** PM.***My app doesn't allow me to "pick" him and apparently it still shows en-route to picking him.***I would appreciate if you can credit the customary charge for this trip (I had told the customer that there was an issue with the App, and we'll charge later) and also advise whether I should delete the App and reinstall now.***Kindly call me if you have any questions.****Thanks,***JOSEPH KURIAN*Cell: *** *** **********@***.com
GetHuman1322947 did not yet indicate what Uber should do to make this right.
I have an issue with Uber too
How GetHuman1322947 fixed the problem
We are waiting for GetHuman1322947 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.