Attn: Uber Support**I have been a loyal customer since Uber first started operating.**I...

GetHuman1203670's customer service issue with Uber from September 2018

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The issue in GetHuman1203670's own words
Attn: Uber Support**I have been a loyal customer since Uber first started operating.**I have referred countless companies to Uber. I have worked with one of your founders and wanted to support the business.**However, I've reported an issue multiple times to no avail* and keep getting the same instructions...the instructions from Uber DO NOT WORK in this situation.**It serms as though I am being sent an auto reply and the unique issues I am encountering are not being heard or understood properly.**None of the things advised to me by Uber support have been successful. My gift card simply will not work..*NO MATTER WHAT I DO.**I CAN NOT AFFORD TO LOSE THAT $**.**There have been multiple attempts made over the past couple weeks to use my Uber gift card for payment (see attached screen shots).** I have lost a significant amount of time, money and even my career opportunities have been unsuccessful due to this problem.**I no longer want the gift card...I will consider still using Uber but I must have my $** Uber gift card (number: LJHPQ******) transferred to a credit or another form of payment for Uber.**PLEASE ASSIST ME. I would like to be able to order UBER today to get to a new job.**Need your help ASAP.**I NO LONGER WANT TO USE THE UBER GIFT CARDS.**APPLY the $** to my visa credit card ending in ****.**Provide me with the name(s), address and contact number of your corporate executive office, management team.**I am not active on social media. However* I am available to visit your corporate office. My identification can be verified at that time also. Call me at my *** ***-****. I am willing to provide my drivers license, passport and other identification.**Let me know how to get my gift card funds put on my credit card since the UBER GIFT CARD WILL NOT WORK.**SEE ATTACHED SCREEN SHOTS.**NEED ASSISTANCE ASAP.**I have already lost one job I loved (because Uber did not honor my Uber gift card)* it would not allow me to order an Uber to get to work.**I would like to order an Uber with my credit card NOW to get to work.**Credit the $** (from Uber gift card) to my Visa ending in ****.**This has been a truly devastating, lengthy ordeal that has caused hardship and significant inconvenience.**Please help!**Thank you,** Monica *** ***.****
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Customer service issue
Reported by GetHuman1203670
Sep 25th, 2018 - 4 mons ago
I have an issue with Uber too
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Seen by 6 customers so far
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GetHuman1203670 started working on this issue
Sep 25th, 2018 9:22pm