I left my glasses in the Uber car on Sat night & called the driver * times. On the *th...

GetHuman-lienja's customer service issue with Uber from September 2018

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I left my glasses in the Uber car on Sat night & called the driver * times. On the *th attempt, he answered- said he had my glasses & agreed that we would meet yesterday so I could get them from him. He asked me to call him yesterday- which I did several times & left a voicemail. He did not return my call. I call the driver this morning at **- he answered & said he was tired & maybe he could meet later today. He then said because he lived in MD, he would have to charge me a trip price because it would not be worth his time. I reminded him of the Uber statement & $** charge. He told me that my leaving the glasses in his car “was not his fault”, which I agreed & told me to call Uber & have Uber call him. He knew there was NOT a customer service number for me to call. **- I have done due diligence in the effort to get my prescription glasses back!*PLEASE help me resolve this issue.*Thank you- *Leslie ****-***-****
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Uber

Customer service issue
Reported by GetHuman-lienja
Sep 24th, 2018 - 2 mons ago
I have an issue with Uber too
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Seen by 5 customers so far
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GetHuman-lienja started working on this issue
Sep 24th 4:31pm
GetHuman-lienja indicated the issue is not fixed yet.
Sep 26th 4:06am
GetHuman-lienja indicated the issue is not fixed yet.
Sep 27th 4:43am