I have about ** boober charges that have started back in May of **** that I have been t...

GetHuman-shalrsbu's customer service issue with Uber from August 2018

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Help with my Uber issue
GetHuman-shalrsbu's next move: find and follow the right step-by-step guide.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-shalrsbu will need to dig through the advice provided by Uber, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-shalrsbu can let us know if they help or not.
Top Tip from another customer
This line is very busy. To reduce your wait time, call their number, when it asks you to select a language select option 3. This line is also 24hrs; to reduce your wait time further call after 9pm
The issue in GetHuman-shalrsbu's own words
I have about ** boober charges that have started back in May of **** that I have been trying to dispute with Uber but it is impossible to contact somebody and get somebody on the line. When you call the **-***-***-**** even with somebody being assaulted are you serious you want to give them a text or an email back what is wrong with your company. I want a phone call back at ***-***-**** immediately. The charges on my card I never made somebody else has my bank told me I had to dispute them and I have been dealing with this for way too long and I have had too many problems trying to contact Uber. My email address is s h a l r s b u g @gmail. Com. If I don't receive a return call to get these transactions disputed by the end of the business day today I will definitely take this issue that I have actually contacted this same way several times to a higher level and problem causing situation. I have ended up losing my vehicle my insurance my license and almost my children do to somebody else making purchases on my account that I have played with fire trying to contact this company to help with these purchases that were not authorized and the ends today.*knowing that this company has no phone number to contact and actual human in regards to emergencies and or disputes or questions or concerns of any kind at all whatsoever is definitely not company that I would ever spend money with or tell somebody to use.**Shawn Larson*****************@***.com

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Customer service issue
Reported by GetHuman-shalrsbu
Aug 24th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 11974 others
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GetHuman-shalrsbu started working on this issue
Aug 24th, 2018 1:17pm
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Aug 24th, 2018 1:17pm

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