I sent this e-mail:*I need help signing up for a rider account**Then, I got this answer...

GetHuman-sarambra's customer service issue with Uber from August 2018

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Help with my Uber issue
GetHuman-sarambra's next move: find and follow the right step-by-step guide.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-sarambra will need to dig through the advice provided by Uber, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-sarambra can let us know if they help or not.
Top Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman-sarambra's own words
I sent this e-mail:*I need help signing up for a rider account**Then, I got this answer:**Hi Sara,**Happy to help.**You can download and install the Uber rider app on devices with iOS * and newer. Using your mobile device, tap the App Store icon and follow these steps: ***. Select Search from the menu, type Uber in the search bar, then tap Search.**. Select the Uber icon.**. Tap GET. Your device may require you to enter your App Store password.**. When downloading is complete, GET will change to INSTALL. Tap INSTALL.**. When the installation is complete, INSTALL will change to OPEN. Tap OPEN.**. In the Uber app, tap SIGN IN if you have an account or tap REGISTER to create**I hope this helps. Please let us know if you need anything else.*Sent by Robert Singson on Wednesday, August **, **** at *:**:** AM**The problem that I have now is this:*I verified my iCloud password and got a blank screen. I don't see a few apps that there were there. Maybe the screen with the apps takes time to come back*The phone had been asking me to I verified my iCloud password yesterday and I did it now before the blank screen. What would it be?**Thanks,*Sara
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Uber

Customer service issue
Reported by GetHuman-sarambra
Aug 15th, 2018 - a yr ago
I have an issue with Uber too
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GetHuman-sarambra started working on this issue
Aug 15th, 2018 4:11am
GetHuman-sarambra confirmed the issue is fixed. Hooray!
Aug 15th, 2018 3:37pm