Please issue me a new Uber GoBank card, or unlock the in driver app settings for me to...

GetHuman968194's customer service issue with Uber from August 2018

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Top Tip from another customer
To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman968194's own words
Please issue me a new Uber GoBank card, or unlock the in driver app settings for me to order me a new card in app. It previously said pending!, now it says for me to call GoBank, they just direct me back to Uber. They, have deleted the card information.**The previous card was deleted in the GoBank system on July **, due to the email sent by uber was incorrect (missing * *) not allowing me access to the link to validate my account, I closed the card.**I went into the Greenlight office on Monday to resolve the situation, no resolution.**The old card ***** **** **** ****(delete)*Old email *****@***.com(incorrect)*Correct email was: *****@***.com**New email: *****@***.com*New * non-app: ***-***-**** personal cell*Same Uber Driver * ***-***-******Please update your system with my new and current information. And resend out to me a new Uber GoBank! Bank card.**Please Reply!**Oceans of Love *Ms Wilson

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Uber

Customer service issue
Reported by GetHuman968194
Aug 8th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 10158 others
0 customers following this

Timeline

GetHuman968194 started working on this issue
Aug 8th, 2018 8:47pm

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