Left my phone in an uber last night. Tried to contact Phillip to get it back. In order...

GetHuman846301's customer service issue with Uber from July 2018

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The issue in GetHuman846301's own words
Left my phone in an uber last night. Tried to contact Phillip to get it back. In order to sign in, I put in my email address and password. Then I was confronted with a request for a * digit code. The old one I wrote down did not work. And the only way to get a new * digit code is for it to be texted to my phone, which I cannot do because I left the phone in the Uber. Pretty dumb system on your part. If I have a password, why bother with a new code????????? That apparently constantly changes. And not give me an option to get it sent to my email address so I can access it on my home computer. I mean really. How could you folks not think this through. And then I tried to phone and both numbers dropped me. **Driver was Phillip, and the trip was **:** am from Downtown San Diego to my home on North Mountain View Dr.**So, I want my phone back please. Thank you. Mike Angello
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Uber

Customer service issue
Reported by GetHuman846301
Jul 3rd, 2018 - a yr ago
I have an issue with Uber too
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GetHuman846301 started working on this issue
Jul 3rd, 2018 4:45pm
GetHuman846301 indicated the issue is not fixed yet.
Jul 3rd, 2018 6:56pm
GetHuman846301 confirmed the issue is fixed. Hooray!
Jul 3rd, 2018 6:58pm
GetHuman846301 confirmed the issue is fixed. Hooray!
Jul 3rd, 2018 6:58pm
GetHuman846301 indicated the issue is not fixed yet.
Jul 3rd, 2018 6:59pm