i just received a email from a gethuman this is not working you need a real human being...

GetHuman835519's customer service issue with Uber from June 2018

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The issue in GetHuman835519's own words
i just received a email from a gethuman this is not working you need a real human being to answer all these questions that the driver and customer need. This is not the way to do business with a customer as i said they better come with another way of communicating . The corporate office in charge has to start a live customer service work out the quirks that are not working for the driver and the customer. The company in charge has to focus on setting up a real person to talk to and a real number to contact or this will never work. On a scale on * to * i give it a below a * and that is real bad like i said i was and still am a professional customer service consultant i know what i am talking about i train people on how to interact with the public. And to do that there has to be a contact person to talk to so that the business can become a professional instead of a broken business that can't get this off the ground.
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Customer service issue
Reported by GetHuman835519
Jun 30th, 2018 - a yr ago
I have an issue with Uber too
Seen by 1 customer so far
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GetHuman835519 started working on this issue
Jun 30th, 2018 3:55am
GetHuman835519 indicated the issue is not fixed yet.
Jun 30th, 2018 3:55am