First let me start off by saying I have never had a bad experience with UBER until the...

GetHuman792737's customer service issue with Uber from June 2018

4 views | 5214 similar | 0 following
Help with my Uber issue
First: share to improve GetHuman792737's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman792737 got the right customer help using our suggestion.
Before contacting them, items GetHuman792737 may need:
Email address, Phone number, and Full name
The issue in GetHuman792737's own words
First let me start off by saying I have never had a bad experience with UBER until the service i was provided tonight. I always use UBER and tonight just absolutely took the cake. My kids and I was stranded outside in the middle of the night waiting for a driver who failed to show and even cancelled for no reason at all. This is very dangerous. I promise I would not be so upset but he fact that I was waiting outside late at night with my children is very unacceptable. He did not even call , text or anything but instead just cancelled then had the audacity to charge me a cancellation fee even though I did not cancel. If it was not for the second driver who was dispatched who was very professional and followed instructions my kids and I would still be waiting. I use UBER along with UBEREats very frequently and never experienced service like this. I would greatly appreciate it if someone reach out to me to discuss this matter by email *****@***.com. Again thank you so much for the services you have provided me thus far but this was very unacceptable!!

GetHuman792737 did not yet indicate what Uber should do to make this right.

How GetHuman792737 fixed the problem

We are waiting for GetHuman792737 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman792737 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman792737
Jun 17th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 5214 others
0 customers following this


GetHuman792737 started working on this issue
Jun 17th, 2018 9:42am

Paying Too Much for Internet?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies