Was overcharged for a short ride by the driver claiming that his car needed excessive cleaning.

GetHuman-asianguy's customer service issue with Uber from June 2018

14 views | 534 similar | 0 following
Help with my Uber issue
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Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-asianguy will need to dig through the advice provided by Uber, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-asianguy can let us know if they help or not.
The issue in GetHuman-asianguy's own words
Get home from work. ... Last night, I looked at my bank balance and realized I was charged approximately $** for a * Mile ride. Now when I agreed to confirm my Uber X, I agreed to a charge of only $*.**. As my driver was on the way to my work place, he circled on **st Avenue a few times. I know he was a bit confused, so I called him and directed him to where I was. I also realized that I was charged a waiting fee. I don't understand the confusion because I typed in the correct address for both my workplace and my house. Now all that I'm asking here is that I receive a refund of $**. On the Uber receipt, it is not clear what I am charged $** for. Due to the fact that I did not give him * stars does not give my driver to write to excessively overcharged me for a single ride. Thank you for reading my complaint. I hope this does not happen in the future and like to continue business with you.
My job requires me to work around water. I come out damped due to my constant surrounding of water. It is not my intention to vandalize a driver's car. I have the utmost respect for these people. I, personally wouldn't work for Uber.
My refund of $** put back on my account.
I've only been a customer for a few weeks. I expected the driver to be professional, respectful, and understanding. Unfortunately, my driver wasn't. I've had no other issue with other drivers picking me up from work.
Yes, calling, email, and complaints on the app.
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Customer service issue
Reported by GetHuman-asianguy
Jun 7th, 2018 - 3 years ago
Seen by 14 customers so far
Similar issue to 534 others
0 customers following this
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GetHuman-asianguy started working on this issue
Jun 7th, 2018 2:39pm
GetHuman-asianguy indicated the issue is not fixed yet.
Jun 7th, 2018 4:00pm
GetHuman-asianguy indicated the issue is not fixed yet.
Jun 7th, 2018 5:54pm
GetHuman-asianguy indicated the issue is not fixed yet.
Jun 7th, 2018 5:55pm
GetHuman-asianguy indicated the issue is not fixed yet.
Jun 7th, 2018 6:03pm
GetHuman-asianguy indicated the issue is not fixed yet.
Jun 8th, 2018 9:25pm
GetHuman-asianguy indicated the issue is not fixed yet.
Jun 10th, 2018 9:11pm

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