I sent a package out for two day delivery and it was * days before it was delivered. I...

GetHuman2781077's customer service issue with US Postal Service from April 2019

Help with my US Postal Service issue
The issue in GetHuman2781077's own words
Get a package delivered in * days ... I sent a package out for two day delivery and it was * days before it was delivered. I paid **.** for the two day delivery. I was told I couldn’t get refund because it wasn’t priority mail. Excuse me but what does * day delivery for **.** mean. If I would have known I wouldn’t have paid so much money to send for * day delivery.
It was like oh well so what it’s the policy but that’s not what the signs say.
I want my money back!
My husband works out of town and I have to send things all the time.
I’m calling the Better Business Bureau
How GetHuman2781077 fixed the problem
My issues were not fixed! I paid **.** for a * day delivery that wasn’t delivered in * days it was * days. I was told I couldn’t get a refund because it wasn’t a priority pkg but I paid for a * day delivery. Unbelievable how this was done!! Contacting BBB.
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US Postal Service

* day delivery
Customer service issue
Reported by GetHuman2781077
Apr 20th, 2019 - 3 years ago
Fixed
GetHuman2781077 shared how to fix
Seen by 8 customers so far
Similar issue to 27440 others
0 customers following this
Items needed
Tracking number
Address on the package
Who sent the package

Timeline

GetHuman2781077 started working on this issue
Apr 20th, 2019 4:00pm
GetHuman2781077 confirmed the issue is fixed. Hooray!
Apr 20th, 2019 9:28pm
GetHuman2781077 indicated the issue is not fixed yet.
Apr 23rd, 2019 4:39pm
GetHuman2781077 indicated the issue is not fixed yet.
Apr 23rd, 2019 4:48pm

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