post office lost a pkg - when I called the mgr said it was there - I gave her the track...

GetHuman-druhland's customer service issue with US Postal Service from November 2018

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The issue in GetHuman-druhland's own words
post office lost a pkg - when I called the mgr said it was there - I gave her the tracking number but she mixed it up with another pkg - she lost my original pkg and told me it wasn't her problem. She then said it was delivered to an apt - I live in a home not an apt. It was coming from Amazon so she told me to call them and they would replace it. Three other people were there for the same issue. I feel she's running a scam, expecting Amazon to replace items "lost" She was rude, I was there for ** min.*Her name was Ms Wall. She's the Hickory Hill Post office mgr in Memphis. There were never call tags left on my door for either pkg.
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US Postal Service

Customer service issue
Reported by GetHuman-druhland
Nov 27th, 2018 - 9 mons ago
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GetHuman-druhland started working on this issue
Nov 27th, 2018 10:07pm