Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-druhland may need:
Tracking number, Address on the package, and Who sent the package
The issue in GetHuman-druhland's own words
post office lost a pkg - when I called the mgr said it was there - I gave her the tracking number but she mixed it up with another pkg - she lost my original pkg and told me it wasn't her problem. She then said it was delivered to an apt - I live in a home not an apt. It was coming from Amazon so she told me to call them and they would replace it. Three other people were there for the same issue. I feel she's running a scam, expecting Amazon to replace items "lost" She was rude, I was there for ** min.*Her name was Ms Wall. She's the Hickory Hill Post office mgr in Memphis. There were never call tags left on my door for either pkg.
GetHuman-druhland did not yet indicate what US Postal Service should do to make this right.
I have an issue with US Postal Service too
How GetHuman-druhland fixed the problem
We are waiting for GetHuman-druhland to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.